Our port is made up of multiple departments and facilities, many with differing operating hours. Please see opening hours by area below.
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| Terminal Customer Services Team | Monday - Friday, 07:00 - 19:00 Saturday, 07:00 - 15:00 |
| Road Exchange - Fergusson Terminal (R & D Operations) | Sunday 0700hrs to Saturday 1900hrs the road office is manned From Saturday 1900hrs to Sunday 0700hrs, kiosk only Trucking companies will need to ensure that any trucks arriving during the kiosk only operation time are:
Contact number for Fergusson & Empty Yard is 0800 767 800 |
| Empty Services - Fergusson | Monday 0700hrs to Saturday 1500hrs Sunday 0700hrs -1500hrs Outside of the above times empty storage containers will not be able to be collected or delivered through either terminal. The above times do not apply to Empty Exports or Empty Import containers destined for the main terminals at both Fergusson and Bledisloe. Contact number for Fergusson & Empty Yard is 0800 767 800 |
| Multi-Cargo (Operations, R & D) | Monday Friday 0700hrs - 2300hrs Saturday & Sunday 0700hrs - 1500hrs For ship operations contact applicable stevedoring company (Wallace Investments). For Multi-Cargo out of hours hot work requests, charges may apply. Contact number for Multi-Cargo R&D is 0800 227 460 |
| Fergusson Ship Operations | 24 hours a day, seven days a week |
| Rail Exchange | Monday to Friday 0530hrs - 0300hrs Saturday 0600hrs - 1800hrs Sunday 0600hrs - 1500hrs Contact number for POAL Rail is 09 348 5331 |
| Interwharf Transfer (Shuttle) | Monday to Friday 0700hrs - 1500hrs Weekdays after 1500hrs and Weekends is by arrangement only Contact number for Shuttle is 09 348 5163 |
| Harbour Control and Marine Services | 24 hours a day, seven days a week Contact number for Harbour Control is 06 348 5777 |
| South Auckland Freight Hub | Please contact NEXUS Logistics |