Contact us

Ports of Auckland Limited
PO Box 1281
Auckland 1140
New Zealand

Level 1
Ports of Auckland Building
Sunderland Street
Mechanics Bay
Auckland 1010

Reception phone: +64 9 348 5000

Container Terminal Customer Service:
for container terminal and shipping enquiries
Mon-Fri: 07:00-19:00, Sat & Sun: 07:00-15:00
Phone: +64 9 348 5100
Fax: +64 9 348 5062
Email: customerservice@poal.co.nz

Multi-Cargo Customer Service:
for all vessels calling at Jellicoe / Freyberg wharves and shipping enquiries
Mon-Fri: 07:00-23:00
Phone: +64 9 348 5346
Fax: 09 367 5450
Email: mcops@poal.co.nz

Harbour and Shipping information line: +64 9 348 5200
Email: harcon@poal.co.nz

Cruise ship enquiries: cruise@poal.co.nz

General enquiries: info@poal.co.nz

POAL Community Feedback Line: +64 9 348 5274
POAL Community Feedback Email: feedback@poal.co.nz

Ports of Auckland's email convention is surname followed by first initial @poal.co.nz. For example John Doe would be doej@poal.co.nz